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The Best Cruise Line Princess Cruises Analysis For 2012-2013

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Princess Cruises Analysis by The Best Cruise Line

The Best Cruise Line - Princess Cruises Analysis For 2012-2013 - Cruise Line Ranking For U.S Cruise Ship Sailings

Princess Cruises 24305 Town Center Drive

Santa Clarita, CA 91355
800-774-6237

Princess Cruises Sailing Performance Analysis 2012-2013

The Best Cruise Line's analysis of Princess Cruises includes cruise ships listed below, which sailed in and out of an U.S. port between January 1, 2012 and April 12, 2013.
Princess Cruises ranked #13 overall out of the 25 best cruise lines included in the study.

Sailing Performance Summary

Section A: SOLAS - USCG INSPECTIONS - This section reports compliance with SOLAS regulations, USCG inspection results, deficiencies, violations, warnings and incidents. The cruise line accumulates results from all their cruise ships included in the study. The maximum SOLAS score is 400 points. Awarding 100 maximum points in each of the four study areas from SOLAS evaluation and compliance reports.
  • USCG warnings (Warn.)
  • USCG Violations (Violate)
  • USCG Deficiencies (Def.)
  • USCG incidents (Incidents)

  • Evaluation priorities are listed left to right, based on importance with Warnings being most important and Incidents being least important.
  • The full description of these criteria is here

  • The Princess Cruises' fleet ranked #19 in SOLAS compliance inspections, being held up in this area by five ships that carried the fleet, Sapphire Princess, Diamond Princess, Dawn Princess, Emerald Princess and Ocean Princess, all of which had no warnings or violations and scored 400 points from multiple USCG inspections.

    The fleet suffered in SOLAS compliance ranking due to the low scores of Star Princess and Golden Princess for USCG warnings. Further reductions were made to the averages for Princess Cruise Line by, Star Princess and Grand Princess, because both ships were inspected by the USCG 7 times.
    USCG Best Cruise Line Princess Cruises

    Section B: CDC OR - Centers for Disease Control and Prevention - outbreak reports for epidemics. - outbreak reports for epidemics. The high score is 100, for no outbreaks. The percentage of passengers who were sick is added to the percentage of crew who were sick. That total percentage is deducted from 100 for a final point score. The full description of these criteria is here

    Princess Cruises had 16 ships tracked in this study, five out of 16 had reportable outbreak epidemics. Compare scores from the SOLAS compliance inspections and you notice a positive trend of excellence. Only Emerald Princess who broke the trend with an epidemic outbreak.

    The scores are averaged to increase fairness, the power of averaged numbers is most evident in the scores of Ruby Princess reporting 3 outbreaks. The type of outbreaks on the Ruby Princess could also offer more insight to how critical the crew role in preventing a much higher spread of an existing outbreak. Compare details against outbreaks on other ships.
  • First outbreak infection totals, Crew 0.76 Passenger 4.1 = 4.86
  • Second outbreak infection totals, Crew 0.84 Passenger 8.5 = 9.34
  • Third outbreak infection totals, Crew 1.19 Passenger 5.02 = 6.21
  • Ruby Princess averages are Crew 0.93 Passenger 5.87 = 6.80
  • CDC Outbreaks Best Cruise Line Princess Cruises

    Section C: CDC - Centers for Disease Control and Prevention Sanitation Inspections - scores and violation reports. Below, we have three areas of comparison, The cruise line infraction average for all their ships (L Infra Avg S), the cruise line score average for all their cruise ships (L Score Avg S) and cruise ships point average (S Pts Avg).
    The full description of these criteria is here

    Golden Princess was the only cruise ship in the Princess Cruises fleet that had an inspection score that was weak. Diamond Princess made Princess Cruises proud with her perfect inspection score of 100. Pacific Princess, Sapphire Princess and Coral Princess were the top three Princess cruise ships for low inspection infractions. Any infraction count 20 or less, we consider excellent.
    CDC Inspections Best Cruise Line Princess Cruises

    Section D: BBB - Better Business Bureau rating and complaint resolution. - Princess Cruises is not registered with the BBB.
    The full description of these criteria is here
    BBB Ranked Best Cruise Line Princess Cruises

    Section E: WEB - web site usability. - The criteria for this area of the study covers ten areas for ten points.
  • Full English Version = FE, Online Reservations = OR, Deck Plans = DP, Online Check-in = OC
  • Live Support = LS
  • Ticket Contract = TC
  • Free 60 Day Cancellation = FC, Site Map = SM, Extensive FAQ = EF, Full Contact Information = CI
  • The full description of these criteria is here

    Princess Cruises claimed 70 of the available 100 points.
    WEB Rank Best Cruise Line Princess Cruises