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Phoenix Reissen Cruise Line

The Best Cruise Line Phoenix Reissen Cruise Line Analysis For 2012-2013

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Phoenix Reissen Cruise Line Analysis by The Best Cruise Line

The Best Cruise Line - Phoenix Reissen Cruise Line Analysis For 2012-2013 - Cruise Line Ranking For U.S Cruise Ship Sailings

Phoenix Reisen GmbH

Pfälzer Strasse 14
53111 Bonn, Germany
Telefon: +49 (228) 9260-0
Telefax: +49 (228) 9260-99

Phoenix Reisen Cruise Line Performance Analysis 2012-2013

The Best Cruise Line's analysis of Phoenix Reisen Cruise Line includes cruise ships listed below, which sailed in and out of an U.S. port between January 1, 2012 and April 12, 2013.

Phoenix Reissen Cruise Line ranked #12 overall out of the 25 best cruise lines included in the study.

Sailing Performance Summary

Section A: SOLAS - USCG INSPECTIONS - This section reports compliance with SOLAS regulations, USCG inspection results, deficiencies, violations, warnings and incidents. The cruise line accumulates results from all their cruise ships included in the study. The maximum SOLAS score is 400 points. Awarding 100 maximum points in each of the four study areas from SOLAS evaluation and compliance reports.
  • USCG warnings (Warn.)
  • USCG Violations (Violate)
  • USCG Deficiencies (Def.)
  • USCG incidents (Incidents)

  • Evaluation priorities are listed left to right, based on importance with Warnings being most important and Incidents being least important.
  • The full description of these criteria is here
  • USCG Best Cruise Line Phoenix Reissen Cruise Line

    Section B: CDC OR - Centers for Disease Control and Prevention - outbreak reports for epidemics. - outbreak reports for epidemics. The high score is 100, for no outbreaks. The percentage of passengers who were sick is added to the percentage of crew who were sick. That total percentage is deducted from 100 for a final point score. The full description of these criteria is here

    Phoenix Reissen Cruise Line had no outbreak epidemics within the two cruise ships which sailed into U.S. ports.
    CDC Outbreaks Best Cruise Line Phoenix Reissen Cruise Line

    Section C: CDC - Centers for Disease Control and Prevention Sanitation Inspections - scores and violation reports. Below, we have three areas of comparison, The cruise line infraction average for all their ships (L Infra Avg S), the cruise line score average for all their cruise ships (L Score Avg S) and cruise ships point average (S Pts Avg).
    The full description of these criteria is here

    CDC Inspections Best Cruise Line Phoenix Reissen Cruise Line

    Section D: BBB - Better Business Bureau rating and complaint resolution. - Better Business Bureau rating and complaint resolution. Phoenix Reissen Cruise Line has not registered their business with the BBB, (i.e. there is no public file) resulting in a missed chance to earn up to 200 additional points. All companies doing business in the U.S. should register with the BBB as the first step to establishing a positive file.
    The full description of these criteria is here
    BBB Ranked Best Cruise Line Phoenix Reissen Cruise Line

    Section E: WEB - web site usability. - The criteria for this area of the study covers ten areas for ten points.
  • Full English Version = FE, Online Reservations = OR, Deck Plans = DP, Online Check-in = OC
  • Live Support = LS
  • Ticket Contract = TC
  • Free 60 Day Cancellation = FC, Site Map = SM, Extensive FAQ = EF, Full Contact Information = CI
  • The full description of these criteria is here
    WEB Rank Best Cruise Line Phoenix Reissen Cruise Line