The Best Cruise Line

The Best Cruise Line
P&O Cruises

The Best Cruise Line P&O Cruises Analysis For 2012-2013

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P&O Cruises Analysis by The Best Cruise Line

The Best Cruise Line - P&O Cruises Analysis For 2012-2013 - Cruise Line Ranking For U.S Cruise Ship Sailings

P&O Cruises

Carnival House
100 Harbour Parade
Southampton SO15 1ST
Tel: 0843 374 0111
Fax: 023 8065 7030

P&O Cruises Sailing Performance Analysis 2012-2013

The Best Cruise Line's analysis of P&O includes cruise ships listed below, which sailed in and out of an U.S. port between January 1, 2012 and April 12, 2013.
P & O Cruises ranked #16 overall l out of the 25 best cruise lines included in the study.

Sailing Performance Summary

Section A: SOLAS - USCG INSPECTIONS - This section reports compliance with SOLAS regulations, USCG inspection results, deficiencies, violations, warnings and incidents. The cruise line accumulates results from all their cruise ships included in the study. The maximum SOLAS score is 400 points. Awarding 100 maximum points in each of the four study areas from SOLAS evaluation and compliance reports.
  • USCG warnings (Warn.)
  • USCG Violations (Violate)
  • USCG Deficiencies (Def.)
  • USCG incidents (Incidents)

  • Evaluation priorities are listed left to right, based on importance with Warnings being most important and Incidents being least important.
  • The full description of these criteria is here
  • USCG Best Cruise Line P&O Cruises

    Section B: CDC OR - Centers for Disease Control and Prevention - outbreak reports for epidemics. - outbreak reports for epidemics. The high score is 100, for no outbreaks. The percentage of passengers who were sick is added to the percentage of crew who were sick. That total percentage is deducted from 100 for a final point score. The full description of these criteria is here

    P & O Cruises had one outbreak epidemic within the seven cruise ships which sailed into U.S. ports. The passenger outbreak percentage combined with the crew member outbreak percentage totaled 9.34%.
    CDC Outbreaks Best Cruise Line P&O Cruises

    Section C: CDC - Centers for Disease Control and Prevention Sanitation Inspections - scores and violation reports. Below, we have three areas of comparison, The cruise line infraction average for all their ships (L Infra Avg S), the cruise line score average for all their cruise ships (L Score Avg S) and cruise ships point average (S Pts Avg).
    The full description of these criteria is here

    CDC Inspections Best Cruise Line P&O Cruises

    Section D: BBB - Better Business Bureau rating and complaint resolution. - P&O Cruises has not registered their business with the BBB, (i.e. there is no public file) resulting in a missed chance to earn up to 200 additional points. All companies doing business in the U.S. should register with the BBB as the first step to establishing a positive file.
    The full description of these criteria is here
    BBB Ranked Best Cruise Line P&O Cruises

    Section E: WEB - web site usability. - The criteria for this area of the study covers ten areas for ten points.
  • Full English Version = FE, Online Reservations = OR, Deck Plans = DP, Online Check-in = OC
  • Live Support = LS
  • Ticket Contract = TC
  • Free 60 Day Cancellation = FC, Site Map = SM, Extensive FAQ = EF, Full Contact Information = CI
  • The full description of these criteria is here

    P&O Cruises ranked 6th for web site usability. WEB Rank Best Cruise Line P&O Cruises