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The Best Cruise Line
Cunard Line

The Best Cruise Line Cunard Line Analysis For 2012-2013

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Cunard Line Analysis by The Best Cruise Line

The Best Cruise Line - Cunard Line Analysis For 2012-2013 - Cruise Line Ranking For U.S Cruise Ship Sailings

Cunard Line

24305 Town Center Drive, Suite 200
Valencia, CA 91355
(800) 728-6273

Cunard Line Sailing Performance Analysis 2012-2013

The Best Cruise Line's analysis of Cunard Line includes cruise ships listed below, which sailed in and out of an U.S. port between January 1, 2012 and April 12, 2013.
Cunard Line ranked #15 overall l out of the 25 best cruise lines included in the study.

Sailing Performance Summary

Section A: SOLAS - USCG INSPECTIONS - This section reports compliance with SOLAS regulations, USCG inspection results, deficiencies, violations, warnings and incidents. The cruise line accumulates results from all their cruise ships included in the study. The maximum SOLAS score is 400 points. Awarding 100 maximum points in each of the four study areas from SOLAS evaluation and compliance reports.
  • USCG warnings (Warn.)
  • USCG Violations (Violate)
  • USCG Deficiencies (Def.)
  • USCG incidents (Incidents)

  • Evaluation priorities are listed left to right, based on importance with Warnings being most important and Incidents being least important.
  • The full description of these criteria is here

  • Cunard Line ranked #9 of the 25 cruise lines included in this study for SOLAS USCG inspections.
    USCG Best Cruise Line Cunard Line

    Section B: CDC OR - Centers for Disease Control and Prevention - outbreak reports for epidemics. - outbreak reports for epidemics. The high score is 100, for no outbreaks. The percentage of passengers who were sick is added to the percentage of crew who were sick. That total percentage is deducted from 100 for a final point score. The full description of these criteria is here
    CDC Outbreaks Best Cruise Line Cunard Line

    Section C: CDC - Centers for Disease Control and Prevention Sanitation Inspections - scores and violation reports. Below, we have three areas of comparison, The cruise line infraction average for all their ships (L Infra Avg S), the cruise line score average for all their cruise ships (L Score Avg S) and cruise ships point average (S Pts Avg).
    The full description of these criteria is here

    Cunard Line had one outbreak epidemic within the three cruise ships which sailed into U.S. ports. Passenger and crew percentages combined to equal 9.08%. The passenger outbreak as a percentage was higher than we like to see and the crew percentage was over one percent. Typically, we like to see the crew limiting outbreaks within their own numbers at or below half a percent, as they increase their own personal hygiene and ship sanitation practices. The 90.92 points Queen Mary 2 got indicate the outbreak wasn't really too far outside the norm.
    CDC Inspections Best Cruise Line Cunard Line

    Section D: BBB - Better Business Bureau rating and complaint resolution. - Cunard Line is not registered with the BBB.
    The full description of these criteria is here

    Cunard Line ranked #13 for their BBB record. Cunard only had one complaint, but failure to properly resolve the issue, resulted in a loss of 160 points.
    BBB Ranked Best Cruise Line Cunard Line

    Section E: WEB - web site usability. - The criteria for this area of the study covers ten areas for ten points.
  • Full English Version = FE, Online Reservations = OR, Deck Plans = DP, Online Check-in = OC
  • Live Support = LS
  • Ticket Contract = TC
  • Free 60 Day Cancellation = FC, Site Map = SM, Extensive FAQ = EF, Full Contact Information = CI
  • The full description of these criteria is here

    The Cunard Line web site ranks #3 with a very respectable site. The position earned them 70 points out of the 100 points available.
    WEB Rank Best Cruise Line Cunard Line